How can I book my Kefalonia Holiday Rental?
You can book by using the online booking form of this web site, or by sending us an e-mail. The details needed for booking are: your name, the number of persons staying (number of adults + number of children) and a cell phone number.
Can I make a provisional booking?
Yes. Please send us an e-mail with the name of the Kefalonia Holiday Rental you would like to stay and the period required. We can hold the period for 48 hours without any obligation to enable you to fix your travel arrangements. After 48 hours, if we have not a respond, your provisional booking will be automatically cancelled.
How can I cancel my booking?
Cancellation must be in writing. Please send us an e-mail.
What is the cancellation policy?
For Cancellations until the 60th day prior to rental beginning: Free Cancellation and 100% refund of the deposit made (25% of the rental cost). For Cancellations between the 59th and the 30th day prior to rental beginning: 50% refund of the deposit made (25% of the rental cost). For Cancellations made less than 30 days prior to rental beginning: no refund. If Covid-19 restrictions prevent travel: Free Cancellation anytime prior to rental beginning and 100% refund of any payment made if one of the following Covid-19 restrictions prevent travel: – warning against travelling into Greece – quarantine imposed on travellers arriving in Kefalonia or in your country by return. This applies only if announcement of a.m. restrictions is made after booking and max. 60 days prior to check-in date.
Which Car Rental company in Kefalonia can you recommend?
We recommend our guests either of the companies:
– Hertz: https://www.hertz.gr/en
– CBR: https://cbr-rentacar.com/
– Joy Ride: www.joyridehire.com/
These are reliable car rental companies, operating since many years on the island.
Furthermore, in the web site of Rhino Car Hire: http://www.rhinocarhire.com/
you can take a look into all car rental companies in Kefalonia, compare models, categories and rates and make an online booking.
Where can I collect / return my car rental?
If you hire a car for the duration of your holiday, it makes sense to collect from, and return to, the airport. This will save you the taxi transfer cost (60 euros per way).
In case you need a car just for 2-3 days, you can hire one in one of the local agencies in Agia Efimia or Sami.
CHECK-IN / CHECK-OUT
What is the earliest CHECK-IN time in my Kefalonia Holiday Villa?
Generally, earliest check-in time is 15:00 hrs. This is essential in consideration of cleaning and preparing the property for you. In case there are no other guests leaving the property on your check-in day, earlier check-in is possible. However, this cannot be confirmed earlier than 7 days prior to your check-in date.
How do I collect the keys for my Kefalonia Villa Rental?
On your arrival, the owners of the property will be there and waiting for you. They will give you the keys and show you everything you need to know about your Holiday Rental. In order to ensure an efficient hand-over of the keys, please inform us about your estimated check-in time.
What is the latest CHECK-OUT time in my Kefalonia Holiday Villa?
Generally, latest check-out time is 10:00 hrs. This is essential in consideration of cleaning and preparing the property for the next guests. In case there are no other guests arriving in the property on your check-out day, a later check-out is possible. However, this cannot be confirmed earlier than 7 days prior to your check-out date.
COT / HIGH CHAIR
Are a cot and a high chair for my baby in my Kefalonia Holiday Villa provided?
In all our Kefalonia Holiday Rentals, a baby cot and a high chair are provided. Please inform us before your arrival that you travel with a baby, so we can ensure that a baby cot and a high chair will be ready for you.
What if I am not sure about the property I would like to book?
Just get in touch with us by phone or via e-mail. We know personally all properties, so are able to give reliable and helpful answers regarding the property, its equipment, distances and the area. We respond to queries within 24 hours at the latest, mostly much earlier.
What if I need help during my stay on the island?
Please call us at +30 697 216 2220 or send us an e-mail: firstname.lastname@example.org . We provide an efficient and instant support during your stay in Kefalonia.
What are the payments terms?
In order to guarantee your booking, a reservation deposit of 25% of the total rental cost is required at time of booking. The balance is due 30 days prior to arrival date. A reservation cannot be confirmed until a deposit payment of 25% has been paid.
How can I pay for my Kefalonia Villa Rental?
Payments can be made either via bank transfer, credit card or PayPal.
Are pets allowed in my Kefalonia Holiday Villa?
In some Villa Rentals, little pets are welcome. Please enquire BEFORE make a booking!
Are pool/beach towels in my Kefalonia Holiday Villa available?
Pool/beach towels are in all Kefalonia Villas with pools available. They are not provided in houses / apartments without pool.
How do I get the full address of my Kefalonia Holiday Rental?
The full address of your Holiday Rental is shown in the document “Route Directions”. Please kindly note, that in Kefalonia and outside the towns, there are no street names and house numbers. The address of the properties usually consists of the region name, the next bigger village/town and the postcode.
How do I drive to my Kefalonia Holiday Rental?
We will send you full Route Directions from the airport and all ports of Kefalonia to your Holiday Rental.
When and How do I get the Route Directions?
We will e-mail you full route directions once reservation deposit is paid and your booking is confirmed.
How do I collect the keys for my Kefalonia Holiday Rental?
On your arrival, the owners of the property will be there and waiting for you. They will give you the keys and show you everything you need to know about your Villa Rental. Therefore, is essential to know your estimated arrival time on the island and estimated arrival time at your property. Please inform us on time.
What is included in the rental rates?
Rental rates include VAT, all local taxes and services as per description under “Services” for each property. There are no additional costs.
Can I have a quote in another currency?
As we operate with euro only, we unfortunately can not give you a quote in another currency.
Can I change my booking?
Wherever possible, you can change the date of your booking, the rental period and the number of persons without any charge. If you want to change the Holiday Rental, cancellation fees will may accordingly for the deserted property.
Do I have to pay a security Deposit?
For some Kefalonia Villa Rentals a security deposit is required. Information on the security deposit required is given in the description of each property (right side). The security deposit is payable on your check-in day either cash or via Credit Card. It is fully refundable on your check-out day, provided there is no damage done on the property and its contents.
Are there any supermarkets on the way from the airport to my Kefalonia Holiday Villa?
If you would like to make some first provisions on your way from the airport to your Holiday Villa, you can do this in “Lassi”: the first village you will meet after the airport (approx. 10km), on the main road to Agia Efimia and Sami (after the Hotels “White Rocks” and “Princess”). In Lassi there are a couple of super markets (left and right side of the main road), open mostly until 10 pm. In Agia Efimia and Sami there are a couple of super markets, bakeries, butcher´s shops etc. In high season (late June until mid of September) the most of the shops are open daily, non-stop, until 10:00 pm. During the low season-months they are closed on Sundays, public holidays as well as during the midday (2:30 – 5:30 pm).
Is Smoking in my Kefalonia Holiday Rental allowed?
In all Holiday Rentals in Kefalonia, smoking in the rooms is prohibited. If you are a smoker, you are kindly requested to smoke outside of the house, not in the rooms. This is essential in consideration of non-smokers.
Is the swimming pool in my holiday villa private or shared?
The swimming pools of the villas featured in our site are private, i.e. for sole use of the guests of the villa.
Is the swimming pool in my holiday villa heated?
The swimming pools of the villas featured in our site are not heated.
Is the water warm enough to swim in the pool, when not heated?
In the months June, July, August and early September the pool water is pretty warm. In May, late September and October the pool water is quite fresh; however, swimming in the pool is possible, especially around the midday hours.
Can I book a taxi transfer from Kefalonia Airport to my Holiday Rental and back to the airport?
We will be happy to arrange a taxi transfer for you. We cooperate with local English speaking and reliable taxi drivers, who know the exact location of the houses.
What does a taxi transfer from Kefalonia Airport cost?
The taxi cost from the airport Kefalonia to Agia Efimia or Sami is 60 euro per taxi (= max. 4 people), per way. For other distances, please enquire. There is no additional cost for organising the service of a taxi transfer and there is no charge for picking you up from the airport. The cost is payable directly to the taxi driver in cash.
How do I book a taxi transfer?
Please click on Taxi Transfer in the booking form or send us an E-Mail with your flight details: flight number, arrival and departure time.
WEATHER IN EARLY AND LATE SEASON
How is the weather in Kefalonia in May?
Spring time is beautiful on the island. It is sunny with average temperatures of 20-25 °C during the day. At night it is chilly (average temperatures of 13 °C), so you will need to take a warm jacket for the evenings. You can expect little rain (average monthly rainfall over 6 days in May).
How is the weather in Kefalonia late September/early October?
The weather in Kefalonia late September/early October is friendly and sunny with pleasant average temperatures of 20-22 °C during the day. At night it is chilly (average temperatures of 13-17 °C), so you will need to take warm clothes for the evenings. You can expect little rain (average monthly rainfall over 7 days in September and 11 days in October).
Is swimming in the pool in May, late September and October possible?
Generally, the pool water will be quite fresh for swimming in May, late September and October. However, swimming in the pool is possible at that time, especially around the midday hours.
Is swimming in the sea in May, late September and October possible?
Generally, the sea will be cool for swimming in May (sea temperature is about 18-19 °C). The sea water is warmest in July, August and early September. Late September/ early October the sea is still quite warm (sea average temperature 22-23 °C), so swimming is possible, especially around the midday hours.
WI-FI INTERNET ACCESS
Is there a wi-fi internet access in my Kefalonia Holiday Rental?
A free wi-fi internet is provided in all our Kefalonia Holiday Rentals. You will get the password on your arrival.